Private Policy
Chiro Factory PLLC may collect personal identification information, including your name, address, phone number, email address, date of birth, and other contact details; health information such as medical history, treatment notes, test results, and other information necessary to provide chiropractic care and related services; payment information including billing address, insurance details, and payment methods; and technical information such as IP address, browser type, device information, and website usage data collected through cookies or analytics tools. We use this information to provide chiropractic care and treatments, schedule and confirm appointments, communicate regarding treatment, follow-ups, and educational resources, process billing and insurance claims, improve our website and services, and comply with legal, regulatory, and insurance requirements. We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information only with your written authorization or consent, with insurance companies, billing services, or healthcare providers involved in your care and treatment, when required by law, court order, subpoena, or government regulation, or to protect the safety, rights, or property of our patients, staff, or others. If you provide your mobile phone number and opt in to receive text messages from Chiro Factory PLLC, your SMS consent and mobile phone number will be used solely for communications related to your care, appointments, and services. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text messaging opt-in data and consent will not be sold or shared with any third parties. Third parties that assist with providing messaging services, such as platform providers or carriers, may have access to information only as necessary to deliver those services and are required to protect your information. We follow the Health Insurance Portability and Accountability Act (HIPAA) to safeguard your Protected Health Information (PHI), and you may request a copy of our Notice of Privacy Practices at any time. We may collect non-identifiable website usage data through cookies and analytics tools to improve our services, and if you contact us online, we recommend avoiding the transmission of highly sensitive health information unless using a secure method provided by us. We maintain administrative, technical, and physical safeguards to protect your information; however, no electronic transmission or storage method is completely secure. You have the right to access and obtain a copy of your health records, request corrections to your personal or health information, limit certain uses or disclosures, and withdraw consent for communications except where required for care or legal purposes. We may revise this Privacy Policy periodically, and any updates will be posted with a revised 6/30/26.